WHAT ARE THE FIRST STEPS TO STARTING THERAPY?
schedule a CONSULTATION CALL by filling out the form below or call 760-501-8044 (dial ext 1) so one of our Care Coordinators can help you get matched with a therapist that best fits your needs.
Once you are MATCHED WITH A THERAPIST and an appointment time, you will complete your intake packet via our secure client portal within 48 hours in order to secure your first appointment.
Come to your first session* (*for virtual sessions, you will use a secure video platform). The initial session is where we get to know you (or your child) and you get a feel for who we are as a therapist. we will talk about our fit, often provide you with some actionable goals, and confirm the schedule for future sessions!
Frequently Asked Questions
Where are you located?
Our office is centrally located in the Coachella Valley at 44651 Village Court, Suite 129, Palm Desert, CA 92260, behind the Embassy Suites and Ruth Chris Steakhouse. In addition to in-person services in our Palm Desert office, we are also currently providing Telehealth (virtual) services on a secure video platform for clients located anywhere in California. Please note that one of our therapists - Gail Baker, LMFT - exclusively provides online sessions and does not currently clients in person at our office.
How do I make an appointment?
If you would like to learn more about our services or to schedule an appointment with one of our therapists*, please fill out the form to the right or call (760) 501-8044, ext 1 and our Client Care Coordinator will get back to you within 24 hours. To ensure we match you with the right therapist, our Client Care Coordinator will provide you a 10-15 minute phone consultation before scheduling a first appointment. *Please note that some of our therapists may have a short wait list for scheduling new clients.
What is the fee?
The standard fee is $175 for individual therapy (standard sessions are generally 45-55 minutes in length); $185 for couples/family therapy sessions (50-55 minutes in length); and $195 for the intake session (60 minutes in length). Please note that payment is due in full at the time of your session. A credit card is kept on file and charged on the day of each session. Note: rates are subject to change and may vary based on the therapist you work with. All clients will be provided with rate information before scheduling an initial appointment.
Can I use my insurance?
Some of our therapists are in-network providers with IEHP (Inland Empire Health Plan) while other therapists on our team are not yet contracted with IEHP. For clients seeing IEHP contracted therapists, our practice will bill IEHP for clients who are have IEHP as their primary coverage. If you have a different health insurance plan, please note that our services may be partially or fully covered if your plan includes "Out of Network" benefits. If your plan does provide Out of Network coverage, you will be responsible for payment to New Leaf at the time of service and we will provide you with a monthly statement (also known as a "super bill") that you can choose to submit to your insurance company to receive reimbursement from them.
Asking your insurance company the following questions may help you determine what your benefits are:
Do I have mental health insurance benefits with out-of-network providers?
Is there a deductible that must be met, and if so, what is my deductible and has it been met?
Does my health insurance cover only a certain number of sessions per year?
What is the coverage amount per therapy session, and how much will I be reimbursed?
Is approval required from my primary care physician?
No Surprises Act ~ In accordance with the No Surprises Act, clients not using their health insurance for services will receive a good faith estimate of the cost of services prior to beginning therapy.